ChatGPT becomes the central knowledge portal for companies. OpenAI launches ChatGPT Connectors, an important extension that connects the AI assistant directly with enterprise applications such as Google Drive and Slack.
The new feature enables ChatGPT to access company documents, presentations and Slack conversations to provide informed answers based on internal information. For the implementation, OpenAI uses a specially adapted GPT-4o model that has been optimized for the processing and use of internal company data. The technology promises a decisive step towards fully integrated AI assistants that work seamlessly with existing workflows.
Data protection is at the forefront of this development: all synchronized company data is stored encrypted on OpenAI servers, and existing access permissions from Slack and Google Drive are retained.
Strategic positioning in the competition for AI business solutions
The launch of ChatGPT Connectors is part of a larger strategy to strengthen OpenAI’s market position in the enterprise space. The company is already experiencing impressive growth with 2 million paying users in February 2025 – a doubling since September 2024. Through partnerships such as with BNY Mellon to improve the banking AI platform Eliza or with Lowe’s for an AI-powered DIY assistant, OpenAI is continuously expanding its business network.
The new feature could challenge existing AI-powered enterprise search solutions and convince reluctant executives of the benefits of the technology. The success of similar internal AI assistants at companies such as Klarna, where the Kiki tool is used by 85% of employees and answers 2,000 questions a day, shows the potential of such solutions.
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Summary
- OpenAI launches ChatGPT Connectors to enable business customers to integrate with Google Drive and Slack
- A specially adapted GPT-4o model analyzes and processes internal company data
- Strict security measures ensure protection of sensitive information through encryption and retention of existing access permissions
- Beta phase starts with selected ChatGPT Team subscribers
- Extensions for Microsoft SharePoint and Box are planned for the future
- There are still limitations such as lack of image analysis in Google Drive files and no access to Slack direct messages
- OpenAI records enormous growth in the corporate sector with 2 million paying users
Source: TechChrunch
